1 Introduction
Zz7 (https://zz7.vin) is a trusted online gaming platform serving millions of users across Bangladesh. We believe privacy is a fundamental right, which is why our privacy policy is built on complete transparency — so you always know what data is collected, why it is collected, and how it is used.
Zz7's privacy policy applies to our website, mobile app, and all other digital services. If any questions come to mind while reading, feel free to reach out to our support team — we are always here for you.
By using our platform, you consent to this privacy policy. You may withdraw your consent at any time, though some services may become limited as a result.
2 What Information We Collect
Opening an account and using our services on zz7 requires some information from you. We only collect what is necessary to deliver the best experience.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For KYC verification and age confirmation |
| Contact Information | Phone number, email address | For account verification and sending notifications |
| Financial Information | Mobile Banking/Nagad/Rocket account number, transaction history | To process deposits and withdrawals |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login timestamps | To improve our services and ensure responsible gaming |
| Cookies & Tracking | Session cookies, preference data | To improve the user experience |
3 How Your Data Is Used
Your data is used only for specific purposes. zz7 never uses your information for anything unnecessary. A complete list of how we use your data is provided below:
- Account Management: Registration, login, password reset, and account verification.
- Financial Transactions: Processing deposits, handling withdrawals, and maintaining transaction records.
- Service Improvement: Analysis of usage patterns to improve your gaming experience.
- Customer Support: To resolve your complaints and queries promptly.
- Security: To prevent fraud, money laundering, and unauthorized account access.
- Legal Compliance: To meet regulatory and compliance requirements.
- Promotional Communications: To send you offers and bonus information with your consent.
- Responsible Gaming: To detect unusual gaming patterns and provide you with timely assistance.
5 Data Security Measures
Zz7 uses industry-leading security technology to protect your privacy. Our security infrastructure operates on multiple layers:
- 256-bit SSL/TLS Encryption: Every data transmission on the website and app is encrypted.
- Firewall & DDoS Protection: Our servers are protected against cyber attacks 24/7.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Regular Security Audits: External experts conduct regular audits of our systems.
- Restricted Staff Access: Only authorized personnel have access to specific data.
- Data Backup: All data is regularly stored in encrypted backups.
6 Cookie Policy
Cookies are small text files stored on your device. zz7 uses cookies to make your experience smoother and more enjoyable.
- Essential Cookies: These are essential for maintaining your login session and ensuring core functionality. They cannot be disabled.
- Functional Cookies: Used to remember your language preference and game settings.
- Analytics Cookies: Helps us understand how to improve the platform. This data is fully anonymized.
You can delete or block non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.
7 How Long Your Data Is Retained
Zz7 retains your data only for as long as necessary — while your account is active and for legally required periods thereafter:
- Account Information: For the duration your account is active, and up to 5 years after closure.
- Financial Transaction Records: Up to 7 years as required by law.
- Game History: Retained for up to 3 years.
- Customer Support Conversations: Automatically deleted after 2 years.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the retention period expires, your data is securely deleted or fully anonymized.
8 Your Rights
You have full control over your data. zz7 guarantees the following rights: